We have prepared several cases for you to check out
- "Electronic queue" to reduce waiting time
- "Electronic queue" to reduce waiting time
Preliminary appointments at the point of sale. Automatically confirm the appointment when a visitor enters.
Informing key employees about the customer’s arrival. A specialist or manager will have sufficient time to prepare whatever is needed for the customer, as he will get an alert in advance.
BlueFireFly® will inform the client as to where in the building his appointment is.
If the client does not have an appointment, then BlueFireFly® will offer to make him one via chatbot or mobile app.
The result:
The result:
1
Waiting time for clients with a pre-scheduled appointment is eliminated entirely.
2
Customers servicing rate increases by 1.5 times.
2. Navigating the store
Is your store so large that customers often end up wandering around aimlessly, looking for the right department
Install BlueFireFly® in every department. Your clients will be able to use the mobile app to navigate the store seemlessly.
BlueFireFly® will also let you know which department a custome is in at any given moment.
BlueFireFly® can send customers different messages, depending on their location.
3. The Content may differ - but the app stays the same
The mobile app will base what it shows on the customer’s location
If your client is moving between different parts of a museum — show him information about various exhibits.
If your client is moving between different branches of your network — show him something about the branch he is currently in.
At festivals, use the chatbot or the app to communicate with speakers. A visitor’s question will go straight to the right speaker based on the visitor’s location.
BlueFireFly® pinpoints the customer’s current location and sends it back to your system. Based on this data, you can build various algorithms for how you want your app to work
How to Start Using BlueFireFly®
You must have a mobile app
or a chabot.
or a chabot.
You must integrate your CRM System with BlueFireFly® communication channels.
You must then install BlueFireFly® software on your establishment’s Wi-Fi network.
If you do not yet have your own mobile app or chatbot, our partners will be happy to help you begin developing one!
Contact us
Send your details to our manager and we will contact you as soon as possible
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